The Man Behind The Operation: Don McGregor, Director of Operations 7 Hospitality Management

We took five minutes out of Don’s McGregor’s busy day to find out a little bit more about the man behind Operations at 7H…


Describe your job in 10 words?

Supporting and building hospitality teams to exceed their owners expectations

What are your three best features?

Team Building, a positive attitude,  and an operational problem solver

On a scale of 1-10, how excited are you about life right now?

8 will be 10 once hotels all open again!

Highlight of your career so far?

Joining the 7H team, and achieving GM of the Year, Hotel Team of the year and Wedding Venue of the year in 2016

Your first job?

Bell Boy, Hotel Porter

If you could invite three guests, dead or alive, to dinner, who would you choose?

Clint Eastwood, Sir Bobby Charlton, Bruce Dickinson

Last hotel you stayed at?

Brownsover Hall, Rugby

Biggest service bugbear?

Empty salt cellars

What’s your favourite time of day?

Service Kick Off!

What’s one thing people don’t know about you?

A Karaoke Demon

What’s your biggest strength?

Being a people person

And your three worst?

My attention span, low tolerance of poor service, completing lengthy needless reports

Who has been your biggest influence?

Stephen Covey

Which other company (inside or outside the industry) do you most admire and why?

Mercedes Benz, they are world leading, reliable, perform well excellent technology and research and have a range to suit most price bands

If you weren’t a hotelier what would you be doing?

Team Builder

If you had not been in hospitality, what would you have done?

Marine Biology

When do you want to retire?

I don’t

Best piece of advice you ever received?

If “That will do” then “It won’t”

Describe yourself in a hashtag?


What is your dream job?

My job of course!

Where do you see yourself in five years’ time Don? 

Heading up the operations team for our portfolio of 30+ hotels